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Your acq365 account connects to bKash, Nagad, and Rocket so you can move funds from the cashier without leaving the platform. Every deposit and withdrawal runs through the same account area — open the cashier tab to see the routes and limits published for your account.
Putting money into your acq365 account starts at the cashier. We support bKash, Nagad, and Rocket as deposit routes for eligible Bangladesh accounts. Open the cashier tab after logging in, choose the wallet you want to use, enter the amount shown as available for that method, and confirm the transfer from your mobile wallet. The cashier screen shows the minimum and maximum amounts for each route — follow the figures shown there, not any estimates you may have read elsewhere.
Go to your acq365 account and tap the cashier tab. The deposit section lists the payment routes currently active on your account.
Select bKash, Nagad, or Rocket from the deposit options. The screen shows the minimum and maximum amounts for the method you pick.
Type the deposit amount within the stated range, then confirm. Your mobile wallet will prompt you to authorise the transfer.
After your wallet sends the confirmation, your account balance updates when the transaction clears. Use the history tab to verify if needed.
Withdrawals from acq365 go back to the wallet you used to deposit or to a wallet registered in your account. Open the cashier, select the withdrawal tab, and you will see the methods available on your account along with the withdrawal limits shown for each. Pick your payout wallet — bKash, Nagad, or Rocket — enter the amount you want to withdraw, and follow the verification step the screen asks for. That step may involve confirming your wallet number or completing a check shown in your account area; follow exactly what the screen displays.
Log in and head to the cashier. The withdrawal section shows the payout routes linked to your account and the limits set for each.
Choose bKash, Nagad, or Rocket. Make sure the wallet number on file matches the one you intend to receive the funds on.
Enter a figure within the displayed limits for your chosen wallet. The screen will flag if the amount falls outside the permitted range.
Follow the on-screen check — it may ask you to confirm your wallet number or complete a step shown in your account. Submit and monitor the status in your history tab.
Before a withdrawal is processed, your acq365 account may require a verification step. The exact fields and documents requested are shown inside your account area — we display only what is needed for your account type and region, so the fields you see may differ from what another account holder encounters. Do not send documents unless the account area specifically asks for them.
The account area shows whether any verification step is pending. Look at the status section before attempting a withdrawal to avoid delays.
Complete only the fields your account area displays. The platform guides you through each step in order; do not skip ahead or submit documents unprompted.
After submitting a required field, wait for the platform to confirm it is accepted. The status updates automatically when a step clears.
If a field is unclear, reach the live support team through the help icon in your account. They can see your account state and answer precisely.
The payment routes below are the local methods we support for eligible Bangladesh accounts. Each method appears in the cashier only if it is active on your account and available in your region. Availability depends on local law and eligible regions — check the cashier screen for the options shown on your specific account rather than assuming all routes are open at all times.
Deposit and withdraw using your bKash mobile wallet. The cashier shows the limits and wallet number field required to process the transfer on your account.
Nagad is available as both a deposit and withdrawal route. Select it from the cashier, enter your Nagad number, and follow the confirmation step on screen.
Rocket transfers are supported for eligible accounts. Open the cashier, choose Rocket, and complete the amount and wallet number fields shown on the payment screen.
Every deposit and withdrawal leaves a record in both your mobile wallet and your acq365 account history. When you need to reconcile the two, the reference number your wallet generates at confirmation is the fastest point of comparison. Open the account history tab in the cashier and look for the same amount and timestamp — the platform records both sides of the transaction.
Your wallet generates a reference number at the moment of confirmation. Copy it before closing the wallet screen — this is the ID you will match against the account history record.
Account history uses clear status labels: pending means the transaction is being processed, processed means the balance has updated, and action required means a step needs your attention before it completes.
Open the cashier and select the history section. Entries are listed in chronological order with amount, method, and current status so you can scan quickly without scrolling through unrelated records.
Hold on to the wallet confirmation screenshot and note the reference number until the account history shows a processed status. If a query is raised, support will need both the reference and the amount to locate the transaction.
Account and transaction safety on acq365 rests on a few concrete steps that you can verify yourself rather than taking on trust. Knowing where to check and what to confirm gives you control over your account at every stage — from the deposit screen to the withdrawal confirmation.
Always access your account from acq365. Confirm the URL in your browser bar before entering any credentials. If something looks different, close the tab and retype the address directly.
The wallet number on your account must belong to you. When you register a bKash, Nagad, or Rocket number, it is tied to your account — withdrawals go only to a registered wallet to prevent misdirected transfers.
Before your first withdrawal, your account may ask you to complete a verification step. This is shown inside the account area. Only submit what the screen requests — no step will ask for a password or PIN over chat.
If you receive a message asking for your login details or wallet PIN, do not respond. Use the help icon inside your logged-in account to reach live support and report it directly so we can review the contact.
The questions below cover the banking steps that come up most often. If your situation is not covered here, the live support route inside your account is the most direct way to get an answer specific to your account state.
bKash, Nagad, and Rocket are the local wallet options we support for eligible Bangladesh accounts. Open the cashier after logging in to see which routes are active on your specific account, as availability depends on your region and account status.
Minimum deposit amounts are shown in the cashier for each payment method. We do not publish a fixed figure here because limits can vary by method and account type — check the cashier screen for the exact amount applicable to your account.
Go to the cashier, open the withdrawal tab, and select bKash. Enter the amount within the displayed limits and confirm the wallet number on file. Follow any verification step the screen shows, then monitor the status in your account history tab.
If your wallet shows a successful confirmation but the account balance has not updated, go to the account history tab and check the transaction status. If it shows pending, allow time for the transfer to clear. If the status is unclear, share your wallet reference number with live support.
The verification fields required are shown inside your account area before you reach the withdrawal screen. Follow only what the platform asks for — the exact steps depend on your account type and region. Support can clarify any field you are unsure about.
No. The wallet number linked to your account must belong to you. Withdrawals are processed only to a registered wallet that matches your account details. Using another person's wallet may cause the transaction to be held pending a review.